Section No.

PROVISION

INFORMATION

4.b.i

The particulars of its organization,functions and duties.

Bank has its corporate office at New Delhi and 25Zonal Offices which in turn have 47 independent Regional Offices and 16 Regional Offices Integrated with Zonal Offices under which 4068branches function. Punjab National Bank is in the banking business and does functions stated under section 6 of the Banking Companies (Acquisition & Transfer Undertaking) Act 1970.

4.b.ii

The powers and duties of its officersand employees.

The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations and Memorandum of Understanding / agreements with majority unions.

4.b.iii

The procedure followed in the decisionmaking process, including channels ofsupervision and accountability.

Different powershave been delegated by the Board of Directors to the officers at various levels for performing their duties. In order to exercise supervision and fix accountability, various control measures have been put in place.

4.b.iv

The norms set by it for the discharge ofits functions.

Norms, as are received from the Government of India, Reserve Bank of India and/or approved by the Board are the guiding principles for discharging various functions.

4.b.v

The rules, regulations, instructions,manuals and records, held by it forunder its controller or used by itsemployees for discharging its functions.

For discharging various functions employees of the Bank uses various manuals, book of insstructions, codified circulars, periodical circulars , other instructions etc.

4.b.vi

A statement of the categories ofdocuments that are held by it or underits control.

Documents, as required under law, rules and regulations, such as, balance sheets, record of the staff, licences obtained from the RBI for opening branches / offices, etc. are held by the Bank.

4.b.vii

The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof.

Board of the Bank includes directors from public of various disciplines as nominated by Government of India in consultation with Reserve Bank of India.

Bank's quarterly results and annual results/reports are published in the bank's website periodically for information of public as well as shareholders. Shareholders can raise issues concerning policies in the Annual General Meetings which can relate to the policy of the Bank.

Customer service meetings with the clientele drawn from different segments are also conductedat various levels at regular intervals where members of public get idea about the policies of the Bank and implemenatation thereof.

4.b.viii

A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted asits part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of which meetings are accessible for public.

Board of the Bank is constituted under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970. Various committees, as per the requirements of the Bank, are formed as per the approval of the Board or by the top management, as per the powers delegated by the Board.

Public are notentitled to participate on the meetings of the Board/ committees and minutes are not accessible to public.

4.b.ix

A directory of its officers and employees.

(click here for details)

Any person interested in seeking the information about any officer or employee of the Bank can approach the CAPIOs in that behalf.

The list of offices/branches is already availabale in the website for reference

4.b.x

The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations.

(click here for details)

Remuneration of the Chairman and Managing Director as well as the Executive Director of the Bank is fixed by the Government of India. As regards the remuneration of other officers / employees, the same is fixed as per the service regulations / settlements reached with unions. For details please refer Annexure- I

4.b.xi

The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made.

Not applicable to Punjab National Bank.

4.b.xii

The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes.

Not applicable to Punjab National Bank.

4.b.xiii

Particulars of recipients of concessions, permits or authorizations granted by it.

Not applicable to Punjab National Bank.

4.b.xiv

Details in respect of the information, available or it held by it, reduced in an electronic form.

All the general information regarding deposits, advances and other services offered by the Bank are alaready available on the bank's website.

4.b.xv

The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use;

The citizens can visit various branches of the Bank for obtaining information on the various deposit / lending schemes of the Bank.

Further, the citizen can also visit Bank’s website pnbindia.com for obtaining information.The public can approach CAPIOs for information regarding banking products details of which are not available on the website

4.b.xvi

The names, designations and other particulars of the Public Information Officers;

Annexed