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Miscelleneous Services Payment of Balance in Accounts of the Deceased Customers to Survivors / Claimants As directed by the RBI, the banks may not insist on succession certificate from legal heirs irrespective of amount Involved. However, the banks may adopt such safeguards in considering settling of claims as appropriate including accepting an indemnity bond. Standing Instruction Standing instructions can be given to the bank for transfer/remittance of funds from one account to other account/s maintained in the same branch, any other branch of the Bank or any other Bank or any other third party. Pension Payments: (applicable to Public Sector Banks only)
The pension will be credited by the branch to the pensioner's savings or current account during the last four working days of the month. The pension for the month of March will be credited on or after 1st working day of April. The pension will not be paid in cash or through a joint account. Every pensioner is required to submit Life/marriage/remarriage/unemployment certificates periodically. Exchange of Soiled/Slightly Mutilated Currency Notes at Public Sector Banks All the branches of the Bank will exchange freely soiled/slightly mutilated currency notes and certain other types of mutilated currency notes of all denominations. The Bank's currency chest branches will exchange all categories of mutilated currency notes. Currency exchange facility is offered to the Bank's customers and others. The Bank follows RBI guidelines in this respect. RBI has permitted the banks to exchange mutilated currency notes which are genuine and where mutilations are such as not to cause suspicion or fraud. Service Charges
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