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DEBIT CARD TRANSACTION ENABLE/ DISABLE THROUGH VARIOUS CHANNELS

DEBIT CARD TRANSACTION ENABLE/ DISABLE THROUGH ATMs

 

Dear Customer,

 

As per RBI Directives, your card is by default disabled for E-commerce, Contact less and international transactions.

PNB facilitates you with various channels to enable/disable your debit card anytime anywhere as per your requirement. This facility is available through:

Also, you can manage transaction limits of your debit card for usage on ATM, POS, e-com and contact-less transactions through Internet Banking or PNB One anytime.

 

Detailed steps for using above features on various channels are as follows:

 

1. TRANSACTION ENABLE/ DISABLE THROUGH INTERNET BANKING

  • Login to the Internet Banking Account and go to the option Debit Card Enable/Disable under the tab Value Added Services
  • On next page, choose the relevant account number attached to the Card from the drop-down and click on Continue
  • On next page, input the required details under fields namely, Card Number, Expiry Date and Card Pin and then click on Submit
  • On next page, select from the options namely, ATM / POS /Ecommerce by clicking on the radio button next to these Services. Then click on Continue
  • On next page, enter the OTP as received on Registered Mobile Number and click on Submit. The last page will display the message of Debit Card preferences updated successfully

 

2. DEBIT CARD LIMITS MODIFY THROUGH INTERNET BANKING

  • Login to the Internet Banking Account and go to the option Debit Card Personalization under the tab Value Added Services
  • On next page, choose the relevant account number and service (ATM/Contactless/E-Comm/POS Limit) whose Limits need to Modify from the drop-down and click on Continue
  • On next page, input the required details under fields namely, Card Number, Expiry Date and Card Pin and then click on Submit
  • On Next page, Enter the New Limit for ATM/Contactless/E-Comm/POS and Click on Update.
  • On next page, enter the OTP as received on Registered Mobile Number and click on Submit. The last page will display the message of Limit updated successfully.

 

3. DEBIT CARD ON/OFF THROUGH INTERNET BANKING

  • Login to the Internet Banking Account and go to the option DEBIT CARD ON/OFF under the tab Value Added Services
  • On next page, choose the relevant account number to fetch the all the Debit Cards linked to that Account and Click on Continue.
  • In the Next Page, Select the Card and Click on View Status.
  • On Next Page, Enter Transaction Password and Click on Switch Off / Switch On.
  • Last Page will show the success Message.

 

4. TRANSACTION ENABLE/ DISABLE THROUGH ATMs

  • Visit nearest ATM machine and insert card to access the option Banking
  • Then select the Language and on the next page choose the option Card Services on the top left corner
  • Then choose the option Enable/Disable
  • On next page, choose the channel name from ATM/ POS/ ECOM/ NFC
  • Thereafter, On next page, choose from the options namely Domestic Enable/ International Enable/ Enable Both, Domestic Disable/ International Disable/ Disable Both
  • On the next page press on Submit Then the screen will display the message of successful transaction.

 

5. Steps to ENABLE/DISABLE SERVICES OF Debit Card through PNB ONE

  • Open PNB-ONE Mobile App and Login with Your Credentials and Click on Services.
  • Click to Expand Debit Cards.
  • Click on ENABLE/DISABLE DEBIT Card.
  • Select the Account Number from the Drop Down List in which Debit Card is associated.
  • Select the Debit Card from the Drop Down List and Fill the details for which the Services needs to be Enable/disable.
  • Click on the Slider Buttons to Enable Disable the Services on the said Card.
  • Enter the Transaction Password to confirm the Enable/Disable.The Services will be Enabled/Disabled Successfully.

 

6. Steps to ON/OFF Debit Card through PNB ONE

  • Open PNB-ONE Mobile App and Login with Your Credentials and Click on Services.
  • Click on Debit Card On/Off .
  • Select the Account Number from the Drop Down List in which Debit Card is associated.
  • Select the Debit Card from the Drop Down List which needs to be Blocked.
  • Click on the Temporarily Lock the Card Option
  • Card will be Blocked and Success Message will be shown on the Screen.

 

7. Steps to Modify Limits for Card Services through PNB ONE

  • Open PNB-ONE Mobile App and Login with Your Credentials and Click on Services.
  • Click to Expand Debit Cards.
  • Click on respective Update ATM Limit, Update POS Limit ,Update Ecomm Limit, Update Contactless Limit
  • Select the Account Number from the Drop Down List in which Debit Card is associated.
  • Select the Debit Card from the Drop Down List and Fill the details for which the Limits need to Modify.
  • On the Next Page, Check the Current Limit/Applicable limit and Fill the New Limit (ATM, POS, ECOMM, CONTACTLESS) and Continue.
  • Enter the Transaction Password to confirm the Request. Limits will be Modified Successfully.

 

8. Steps to Block Debit Card, Enable / Disable – Card Services (Domestic / International), Modify Limits – ATM/POS/ECOMM/CONTACTLESS Through IVR

  • Customer will Call to Bank’s Toll Free Number – 1800 180 2222
  • Press the number for communication in Desired Language (1 For Hindi,2 For English)
  • After Language Selection, Press 2 For Blocking of Debit Card and other Card Related Services
  • Next Press 2 – If you know Debit Card Number and PIN
  • Next Press To block Card 2. To change ATM PIN 3. Enable/Disable Debit Card Domestic transactions 4. Enable/Disable DC International Transactions 5. To Know or update DC transaction Limit
  • To Block Card -> Enter 16 digit Card Number -> Enter 4 Digit PIN ->Confirm Card No -> Card Will be blocked.
  • Enable/Disable Debit Card Domestic transactions -> Enter 16 digit Card Number -> Enter 4 Digit PIN -> Enable Domestic Transaction(1)/Disable Domestic Transaction(2) -> ATM Transaction(1)/POS Transaction(2)/ECOM Transaction(3)/Contactless Transaction(4)-> Confirm ->Services activated successfully.
  • Enable/Disable DC International Transactions -> Enter 16 digit Card Number -> Enter 4 Digit PIN -> Enable International Transaction(1)/Disable International Transaction(2) -> ATM Transaction(1)/POS Transaction(2)/ECOM Transaction(3)/Contactless Transaction(4)-> Confirm ->Services activated successfully.
  • To Know or update DC transaction Limit-> Enter 16 digit Card Number -> Enter 4 Digit PIN ->

ATM Transaction Limit Enquiry(1) / Update ATM Transaction Limit (2)/ POS Transaction Limit Enquiry(3) / Update POS Transaction Limit (4)/ ECOM Transaction Limit Enquiry(5) / Update ECOM Transaction Limit (6)/ Contactless Transaction Limit Enquiry(7) / Update Contactless Transaction Limit (8)->Enter Amount->Success SMS Received

 

9. Steps to Enable/Disable – Card Services (Domestic / International), Modify Limits – ATM/POS/ECOMM /CONTACTLESS Through Secure Web Page

  • Visit the Netbanking website https://pnbibanking.in or  https://netpnb.com
  • Click on Retail Internet banking
  • Click on Debit Card Enable/Disable
  • Next Page ,Enter 16 Digit Account Number-> Continue
  • Enter the 6 Digit OTP on the Next Page ->Continue
  • Enter Debit Card Number, Validity and Card PIN on Next Page for Authentication - >Continue
  • On the Next Page, Select the requisite Radio Button for ATM/POS/ECOMM/Contactless – Domestic/International/Global(Domestic & International)/No Access -> Continue
  • Confirm the Modification on the Next Page by Clicking on Submit Button.
  • Success Message will shown on the Next Page as Debit Card Preferences updated successfully.

 

 

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